Systemising Innovation: From Idea to Implementation - Part 3
- Herman Veitch
- Jan 13
- 2 min read
The Final Step: How to Achieve Company-Wide Acceptance and Measure Innovation Success
Congratulations! You’ve generated, screened, experimented with, and commercialised a winning innovation. But here’s the often-overlooked final step that separates a successful trial from a truly scalable, systemised outcome: implementation and company-wide adoption.
As a business owner striving for efficiency and a streamlined approach, you know that a new system is only as good as the team's willingness to use it. This final piece of the innovation system is all about people, knowledge, and metrics.
The Diffusion Implementation Process
Diffusion is the process by which a new system or idea spreads through the organisation and becomes the new standard operating procedure. For your business with 10+ employees, managing change and resistance is key.
1. The Implementation Blueprint
Treat the rollout like a project, not a suggestion. This is crucial for Team-Oriented Leaders.
Phased Rollout: Don't flip a switch. Roll out the new system in phases (e.g., test department, then small groups, then company-wide). This manages the learning curve and prevents disruption.
Document and Train: Ensure the system is fully documented in an accessible operational manual. Provide thorough training and ongoing support to address concerns.
2. The Power of Knowledge Brokers
New systems often face resistance simply because team members are comfortable with the old way. You need people who can bridge the gap between the innovators and the users.
Identify Champions: Appoint 'Knowledge Brokers' or 'System Champions' within key departments. These are trusted team members who understand the "why" of the new system and can coach their peers.
Translate the Value: The Knowledge Broker's role is to translate the high-level business benefit into personal benefits for the end-user (e.g., "This new process saves you 3 hours of manual work per week").
3. Measuring Successful Innovation Implementation
You are a Results-Driven Optimiser, so the process isn't finished until you can prove the new system is delivering the promised results.
Adoption Rate: Track how quickly and consistently employees are using the new process. Low adoption points to a flawed design or poor training.
Impact Metrics (KPIs): Compare the business performance before and after the new system was implemented. Focus on quantifiable metrics:
Efficiency: Reduction in process time or errors.
Financial: Increase in revenue, profit margins, or cost savings.
Satisfaction: Improvement in employee or customer satisfaction scores.
“What gets measured gets managed.” — Peter Drucker. Successful systemisation provides the metrics to manage your results.
The End of Chaos, the Start of Scale
You came here seeking the tools to build a more self-sustaining business model that reduces dependency on your daily involvement. By systemising innovation from idea to final measurement, you’ve built the engine that will run without you always having a hand on the throttle.
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It's the clear, actionable starting point for Systems Thinkers like you, helping you audit your current processes and take the definitive step toward building a business that scales effortlessly.
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