Business Systems

Learn about the crucial stages of experimentation for suitability and feasibility, and commercialisation for innovation. Understand the importance of a 'policy on mistake tolerance' for successful scaling.

Emphasize the crucial step of documenting business systems. Learn what a final system document includes (definitions, policies, procedures, forms, reports) and distinguish between systems, processes, procedures, and policies for exactness.

Learn how to systemise innovation in your small business by structuring idea generation, mobilizing champions, and applying rigorous screening. Stop waiting for luck; build a reliable system for growth.

Introduce the Functional Analysis System Technique (FAST) for designing business systems. Learn how to graphically represent function relationships using Verb-Nouns, asking "how/why/when" to identify missing or unnecessary steps.

Learn to use the Fishbone Diagram (Ishikawa) to identify root causes for business problems or desired outcomes. Distinguish correlation from causation and brainstorm comprehensively for effective solutions.

Design your business's ideal organisational structure with an org chart based on strategy and roles. Explore Hierarchical, Matrix, and Flat models to streamline operations and enhance team management for growth.

Define what a business system is: a series of steps producing consistent outcomes. Learn how formal, documented systems remove guesswork, boost profitability, and enable owner independence for scaling.

Gain a foundational understanding of financial statements: Balance Sheets (assets, liabilities, equity), Income Statements (revenue vs. expenses), and Cash Flow Statements (inflows/outflows) for business health.

Discover the crucial difference between working in vs. on your business. Learn how Michael Gerber's E-Myth concept and strategic systems can free you from daily operations and unlock true scalability.